Get in Touch With Us
You must be 18 or older to use this site, and 21 or older where your state or the casino sets that minimum. This page explains how to contact the Top 10 Bitcoin Casinos team, what we can help with, and where to go for problems we can't solve.
What we can and can't help with
Top 10 Bitcoin Casinos is an independent comparison site. We research and review crypto casinos, but we don't run any of them. That affects which messages we can act on.
| Your message is about | Can we help? |
|---|---|
| A factual error or outdated detail in a review or comparison | Yes. We will re-check it and correct the page if needed. |
| A question about how we compare casinos or choose rankings | Yes. |
| A suggestion for a topic or a casino to review | Yes. We read all suggestions, but we can't promise inclusion. |
| Business or partnership enquiries | Yes. Tell us who you are and what you propose. |
| A deposit, withdrawal, bonus or account problem at a casino | No. We can't see or change accounts. Contact that casino's own support. |
| Legal or tax advice | No. Please consult a qualified professional. |
How to reach us
Use the contact form or contact link in the site menu or footer, if one is shown on your screen. We have not published a direct email address or phone number on this page, so please don't send messages to addresses you find elsewhere and assume they are ours.
To help us reply sooner, include:
- The page address or the name of the casino you are writing about.
- What you read, and what you believe is wrong or missing.
- A source if you have one, such as the casino's published terms.
- The date you saw the information, since casino terms change often.
We can't promise a reply time. Never send private keys, seed phrases, passwords or full wallet backups. We will never need them.
Reporting a correction or a changed bonus
Bonus terms, supported coins, limits and licensing details can change without notice. Our information was last fact-checked on Oct 1, 2026. If a casino's current terms differ from what we show, tell us. We verify against the casino's published terms and update the page, rather than relying on the message alone.
Please remember that bonuses carry wagering requirements, time limits and eligibility rules. Always read the casino's full terms before you deposit.
Problems with a casino account
If you have a dispute with a casino we cover, contact that casino's support team first. Keep transaction IDs, the wallet address used and screenshots of the terms that applied. These are useful for any complaint.
Offshore crypto casinos are licensed outside the US, for example in Curaçao or Anjouan, and not by a US regulator. They operate in a legal grey area for US players. Your options for resolving a dispute may be limited, and you should check your own state's gambling laws. We can't mediate disputes, and we can't tell you whether a particular casino is lawful where you live. Our guide to non GamStop casinos covers UK-focused options and is not a guide to US law.
Our independence and commercial disclosure
We may earn a commission if you sign up with a casino through links on this site. Commission does not buy a higher position, and we won't change a review in exchange for payment. If you contact us, a message from a casino or marketer won't change our assessment either. Editorial ratings are our own judgment and are not customer-review scores.
Responsible gambling support
Gambling involves real risk of loss, and crypto prices can swing while your funds are in play. Only gamble money you can afford to lose, and never to recover losses or escape stress.
If gambling is causing you or someone close to you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so consider setting your own deposit limits and breaks before you play.
If you tell us you are struggling, we will point you to support resources rather than to a casino.